Santa's loyal, four-legged companion Paws enlists the aid of a fun-loving orphan and his faithful friends to help save Christmas after the jolly old soul from the North Pole is stricken with a bad case of amnesia. Dejected after learning that the children of the world have lost the Christmas spirit, Santa and Paws travel to New York City on a mission to spread holiday cheer. But somewhere along the way, Old Saint Nick loses his memory. As the big day draws near, Paws befriends bright-eyed orphan Quinn (Kaitlyn Maher), her pal Will (Madison Pettis), and some rather extraordinary dogs. Perhaps together, they can help Santa to remember his mission, and make this Christmas the best ever.